Managing and leading in today’s workplace where multi-generations work side by side and where uncertainty is de rigueur, how do you maximize the potential of your staff and teams? Keeping everyone on track and motivated can be quite a challenge.
One of the best ways to maximise the potential of your staff is to become a coaching leader. In the knowledge economy, staff want direction, frequent communication and an environment where they are appreciated. Leaders and managers who create this environment will have engaged and motivated staff, key ingredients to maximizing their potential and yours!
Here are 4 ways you can start becoming a coaching leader:
1. Seize the Moment – Stay Present
There are many opportunities during each day to identify coaching moments with your staff. A good way to do this is to catch your people doing great things and tell them! This then opens the door to start a dialogue with them. Dialogue is defined as “an exchange of ideas or opinions on a particular issue”. This requires both parties to be listening to each other and respond by staying in the present. By staying present, I mean stopping everything you are doing and paying attention to the listener only.
2. Listen without judgement
The quality of your listening is critical! Suspending judgement as a boss may seem antithetical but is a key to sustaining dialogue and motivation, and building trust.
3. Look for strengths
Very often, people look for what needs to be improved by looking at weaknesses. Why not look for strengths? It is a far more efficient use of time and energy to build on strengths – not to mention motivational!
4. Results Follow
When you are engaged in dialogue, listening without judgement, and focusing on strengths, the results will follow as your staff will be motivated and encouraged. Gaining commitment for staff developmental areas flows from the environment you have created.
In conclusion, try looking for those coaching moments with your staff. And when you do, start a dialogue and listen without judgement. You will see changes happening in both yourself and your team!