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GENOS Emotional Intelligence Assessments

GENOS Emotional Intelligence assessments are designed to measure the frequency with which a person demonstrates the seven emotional intelligence skills:

  • Emotional Self-awareness
  • Emotional Expression
  • Emotional Awareness of others
  • Emotional Reasoning
  • Emotional Self-management
  • Emotional Management of others
  • Emotional Self-control.


What is Emotional Intelligence?

Emotional Intelligence (EI) involves a set of skills that define how we perceive, understand, reason with, and manage our own and others’ feelings.

When applied to your work, Emotional Intelligence involves your capacity to think ‘intelligently’ with your own and others’ emotions to intentionally and efficiently deliver individual and organisational outcomes.


Emotions influence your behaviours at work

The emotions you experience at work also influence the behaviours you display to others, including:

  • tone of voice
  • body language, and
  • facial expressions.

Unlike a person’s IQ and Personality, research studies have also shown that EI skills can be enhanced through insight, and the application of simple yet effective development techniques.

There are seven skills that underpin the effective demonstration of EI at work. Typical outcomes of demonstrating each of the skills more frequently in your work include greater:

  • productivity and performance
  • interpersonal effectiveness
  • leadership capability
  • sales performance
  • teamwork
  • customer service, and
  • job satisfaction.


Increased Employee Engagement

A wide body of research has consistently shown that organisations with high levels of employee engagement out perform their peers with lower levels. Genos has shown that it can improve leaders’ capacity to demonstrate emotionally intelligent workplace behaviour by an average of 15-20%. Collectively this research shows that higher levels of employee engagement, and therefore business performance, will result from emotionally intelligent leadership development programs.


The Genos Emotional Intelligence Model

The Genos model of EI comprises seven specific EI skills. The table below presents a definition of each skill and outcomes that can be achieved from displaying each skill effectively at work.

EI Skill Definition Workplace Outcomes
The skill of perceiving and understanding one’s own emotions.
  • The capacity to identify and understand the impact one’s own feelings is having on thoughts, decisions, behavior and performance at work
  • Greater self-awareness
The skill of expressing one’s own emotions effectively.
  • Creating greater understanding amongst colleagues about yourself
  • Creating trust and perceptions of genuineness amongst colleagues
Awareness of Others
The skill of perceiving and understanding others emotions.
  • Greater understanding of others, how to engage, respond, motivate and connect with them
  • Interpersonal effectiveness
The skill of utilizing emotional information in decision-making.
  • Enhanced decision-making where more information is considered in the process
  • Greater buy-in from others into decisions that are made
The skill of effectively managing one’s own emotions.
  • Improved job satisfaction and engagement
  • Improved ability to cope with high work demands
  • Greater interpersonal effectiveness
  • Enhanced productivity and performance
Management of Others
The skill of influencing the moods and emotions of others.
  • The capacity to generate greater productivity and performance from others
  • The capacity to generate a positive and satisfying work environment for others
  • The capacity to effectively deal with workplace conflict
The skill of effectively controlling strong emotions experienced.
  • Emotional well-being
  • The capacity to think clearly in stressful situations
  • The capacity to deal effectively with situations that cause strong emotions